I schedule by week, not by a specific day or time. This allows jobs to be grouped by location to minimize drive time and keep the day moving.

→ The Friday before your week, I'll text you your day and where you fall in the route (e.g. "stop 3 of 6 on Wednesday").

→ You'll get an ETA text when I'm on my way.

→ Requesting a specific day or arrival time isn't possible. The route is built around geography and job complexity across all customers that week.

→ Jobs are typically scheduled Tuesday through Friday. Monday and Saturday are reserved for rain makeups and catch-up. I don't work Sundays.

🏠 No need to be home. Openings can be delayed by traffic, weather, or issues at a prior job. Waiting around wastes your time and costs you money. Go to work — I'll text you when I'm done or if anything needs your attention.

🎉 Planning a pool party? Allow at least 1–2 weeks between your opening and the event. Chemistry needs time to stabilize, and if equipment needs follow-up there may not be enough time to sort it out before guests arrive.

🌧 Rain delays are real. If it's raining on your opening day, service will be paused. If the rain stops, I'll try to get back out — but some customers may get bumped to another day. You'll be notified either way.

🌙 After-dark arrivals happen. On long or complicated days, I may occasionally arrive after dark to complete an opening. Pool equipment works fine in the dark — I bring lighting — but it's worth knowing that's sometimes how the day ends up.