Enter your ZIP code to confirm you're within our service area before we get started.
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Good news — you're in our splash zone! 🌊
Eligibility Check
A few quick questions to make sure we're the right fit before you book.
Is your pool above ground or in-ground?
In-Ground Pool
Above-Ground Pool
Is this a residential or commercial property?
Residential
Commercial
Is your pool equipment (pump, filter, heater) located indoors or in a basement?
Outside / in a shed or outdoor equipment pad
Inside the house / basement
Is your pool indoors?
No, it's outdoors
Yes, it's an indoor pool
Does your pool have a grotto (built-in rock cave or waterfall feature)?
No grotto
Yes, it has a grotto
Please answer all questions above.
Before you book — try these first
These fix most common issues and could save you a $185 service call.
Check your breakers — Find the breaker panel in your house and look for any tripped breakers related to pool equipment. Reset them by flipping fully off, then back on.
Check GFCIs — Look for GFCI outlets near the pool equipment. Press the reset button on each one.
Empty the pump basket — Turn off the pump, open the pump lid, and remove any debris from the basket. A clogged basket can cause the pump to lose prime or overheat.
Empty skimmer baskets — Pull out and clean the baskets in each skimmer. Full baskets restrict flow and can cause equipment to shut down.
Check your water level — Water should be at the midpoint of the skimmer opening. Too low and the pump sucks air. Too high and the skimmer can't skim.
Is the heater actually turned on? — Check the heater's power switch and thermostat. Make sure the desired temperature is set above the current water temperature.
Is the gas on? — If you have a gas heater, confirm the gas valve is open. It may have been shut off over winter or by another contractor.
Did any of these fix it? Great — you just saved $185. If the problem persists, continue below to schedule a service call.
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Glad we could help!
If the issue comes back or something else comes up, we're here. (302) 455-7882
What's going on?
Tell us what's broken and we'll come take a look.
Which equipment has the issue?
Pump
Not turning on, losing prime, making noise, leaking
Filter
Low pressure, high pressure, leaking, not filtering
Heater
Not firing, not reaching temp, error codes, leaking
Salt System
Not generating, error lights, low output
Automation / Controls
Not responding, programming issues, connectivity
Other / Not Sure
Please select the equipment type and describe the issue.
Schedule Your Service Call
Service calls are scheduled by day based on availability.
Once you book, we'll contact you within 24 hours to confirm your service day. We'll do our best to get to you as quickly as possible.
$185 flat service call fee. This covers the diagnostic visit — showing up, assessing the problem, and providing a repair quote. If the fix is quick (like a tripped breaker we reset on-site), the service call is the total cost. Parts and additional labor for repairs are quoted separately and require your approval before we proceed.
When would you like us to come out?
ASAP — get me the next available day
This week if possible
I'm flexible — whenever you have an opening
Please select a preferred timing.
Your contact info
How to reach you, and where the pool is.
For booking confirmation and receipt.
How do I get to the backyard? This is required.
Review & confirm
Payment is required to book your service call.
Tip (optional)
No tip
10%
$0
15%
$0
20%
$0
Custom amount
Card Information
Service Call Fee The $185 service call fee is non-refundable. This covers the diagnostic visit regardless of outcome. Parts and repair labor are quoted separately on-site and require your approval.
Rescheduling Contact us at least 24 hours before your confirmed service day to reschedule at no charge. Less than 24 hours notice incurs a $25 late reschedule fee.
What to expect We'll text you to confirm your service day and send an ETA when we're on the way. Be sure equipment is accessible and breakers are on.
Secured by Stripe. Your card info never touches our servers.
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Service call booked!
Check your email for your confirmation and booking details.